The Investment Dealers Association of Canada, or IDA 29.7, requires all communication with clients, especially email correspondence, be retained and archived.
The content channels expected to be in compliance include: email, instant messaging, social media, text/SMS, audio, video, website and blogs. The global regions in effect are North America and Canada.
For more information about this rule and the regulations around it, visit the Investment Industry Regulatory Organization of Canada (IIROC) website.
For more compliance regulation rules, visit our Archiving Compliance Regulations & Supervision Rules page with all of the financial services regulations.
With more than 20 years of innovation under our belts, Erado is the nation’s first comprehensive archiving platform. We specialize in unified and compliance archiving and have developed a simplified user experience for our customers. Our patented technology archives more than 50 communication channels like email, social, mobile, web, apps and more.
* Erado assumes no liability for the accuracy or completeness of this information. Please consult with an attorney for information on specific rules and regulations and how they apply to your business.