Join the Erado Team

Founded in 1994, Erado is the pioneer and leading innovator in archiving, supervision, encryption, and compliance solutions to regulated customers worldwide.  We pioneered social media compliance and continue to develop leading edge solutions to help our customers address the ever changing regulatory environment.  If you like a hardworking, fun, and dynamic atmosphere and want to be part of cutting edge technologies and a spirit of innovation, we want you for our team.

Opportunities Abound

At Erado, you can make an impact on advancing the next frontier of innovation, competition and productivity by helping organizations harness the power of big data.  Erado is one of the fastest-growing technology companies in North America, but we’re still a place where your ideas are valued.  You can make an immediate difference in our success and advance your career.

 

A Culture Built Around Employees and Customers

We listen, innovate, and develop based on what we hear from our customers and our employees.  From impromptu white board meetings to “burritos breakfasts”, we work hard, play hard, and have a great time doing it.

 

Your Potential @Erado

At Erado, you’ll join one of the fastest growing tech companies.  We hire locally and promote from within, so no matter where you start you can advance your career quickly . If you like to sell, develop, or support you have a place at Erado.

Current Sales & Marketing Opportunities

Business Development Representative – Compliance Software Sales

Erado is the pioneer and leading innovator in archiving, supervision, and compliance for email, social media, instant messaging, websites, text messages, audio, and video content to regulated industries worldwide.

 

Erado’s patented technologies help customers manage and enforce complex compliance and archiving policies. Our solutions adhere to the highest industry standards to comply with SEC, FINRA, FCA, and other international regulations.

 

We are seeking an experienced Inside Business Development Representative with a successful track record of closing technology sales with Fortune 5000 accounts. This quota carrying position is responsible for identifying, developing and closing new business opportunities in the United States and Canada.

 

The perfect candidate is a competitive, achievement oriented individual looking for an opportunity that will allow them to grow their sales, technical and management capabilities. International opportunities are possible in the future as we continue to grow.

 

Specific responsibilities include:

 

  • Taking ownership of Inside Sales activities to provide a pipeline of pre-qualified and qualified opportunities
  • Ability
  • Developing and working on self-generated leads and opportunities through campaign development, social-networking, cold calling, and email prospecting
  • Gaining access to multiple key decision-makers in a prospective account to build a consensus on solutions
  • Presenting compelling online demos and sales presentations
  • Acting independently and as a team player in the overall successful execution of our sales strategy
  • Manage and build long lasting relationships with your clients
  • Efficiently manage time to effectively generate revenue and accomplish the company goals

 

Qualifications and Requirements:

 

  • 2+ years of inside sales experience with a successful track record of identifying, developing, and closing new business with Fortune 5000 accounts, Financial Industry experience preferred
  • Experience selling solutions based software solutions
  • Ensuring CRM system data is kept up to date
  • Demonstrated knowledge of solution selling at an enterprise level
  • Proven ability to develop new business with new and existing customers
  • Ability to conduct online presentations and product demonstrations
  • Technical aptitude with an ability to adapt to constantly changing products in a perpetually changing industry
  • Ability to self-manage in a rapidly growing and changing company
  • Experience with outbound calling (60-80 per day) preferred
  • Excellent organization skills, excellent verbal and written communication
  • Bachelor’s degree preferred or AA with equivalent experience
Apply Now

Large Enterprise Compliance Software Sales

Erado is the pioneer and leading innovator in archiving, supervision, and compliance for email, social media, instant messaging, websites, text messages, audio, and video content to regulated industries worldwide.

 

Erado’s patented technologies help customers manage and enforce complex compliance and archiving policies. Our solutions adhere to the highest industry standards to comply with SEC, FINRA, FCA, and other international regulations.

 

We are seeking an experienced Inside Account Executive with a successful track record of closing technology sales with Fortune 1000 accounts. This quota carrying position is responsible for identifying, developing and closing new business opportunities in the United States and Canada.

 

The perfect candidate is a competitive, achievement oriented individual looking for an opportunity that will allow them to grow their sales, technical and management capabilities. International opportunities are possible in the future as we continue to grow.

 

Specific responsibilities include:

 

  • Taking ownership of Large Enterprise Sales activities to prospect and grow qualified opportunities
  • Developing and work on self-generated leads and opportunities through campaign development, social-networking, cold calling, and email prospecting
  • Gaining access to multiple key decision-makers in a prospective account to build a consensus on solutions
  • Presenting compelling online and in-person demos and sales presentations
  • Acting independently and as a team player in the overall successful execution of our sales strategy
  • Manage and build long lasting relationships with your clients
  • Efficiently manage time to effectively generate revenue and accomplish the company goals

 

Qualifications and Requirements:

 

  • 5+ years of sales experience with a successful track record of identifying, developing, and closing new business with Fortune 1000 accounts, Financial Industry experience preferred
  • Experience selling messaging security, compliance solutions, or other enterprise based software solutions
  • Ensuring CRM system data is kept up to date
  • Demonstrated knowledge of solution selling at an enterprise level
  • Proven ability to develop new business with new and existing customers
  • Ability to conduct online presentations and product demonstrations
  • Technical aptitude with an ability to adapt to constantly changing products in a perpetually changing industry
  • Ability to self-manage in a rapidly growing and changing company
  • Excellent organization skills, excellent verbal and written communication
  • Bachelor’s degree required
Apply Now

Current Customer Success Team Opportunities

Customer Success Representative

Are you a natural at solving problems? Are you able to communicate solutions in an effective manner? Would you like to grow with a cutting edge technology industry leader? If you are customer focused and technically savvy we want to you!

 

Erado is an innovative software company selling marketing and compliance solutions to the financial services and insurance industries. This is a unique opportunity to join an exciting company full of opportunity and growth, as you provide billing and technical support to our increasing customer base.

 

The ideal candidate is a person whose energy, top notch communication skills, great attitude, aptitude, and solid work ethic will propel them to success.

 

What You’ll Be Doing:

 

Customer Success Representative (CSR’s) assists our current and sometimes prospective customers to deliver an exceptional customer experience.

The CSR is the first point of contact for many clients, and as such should have professional phone etiquette and speaking voice. The CSR’s primary are assisting customers via phone and email — answering customer questions, and escalating calls to appropriate departments.

 

Responsibilities:

 

  • Handling customer related questions and inquiries via phone calls, database tickets, and email
  • Working through ‘scriptable’ tasks, including: assistance with setup, billing & payments
  • Processing customer related update forms as necessary
  • Customer-oriented auditing projects, as required
  • Receive customer payments via payment portal
  • Create, update and maintain CSR procedure manual

 

Qualifications:

 

  • Experience in customer service and answering multi-line phones required
  • Knowledge of, and experience with, Microsoft Office; including Word, Excel, Outlook and PowerPoint
  • Desire to learn about technical products and services, ability to follow directions
  • Excellent listening, oral and written communication skills
  • Punctuality, ability to handle change, take initiative and work independently
  • AA required, Bachelor’s degree preferred
  • Recent graduates encouraged to apply
Apply Now

Software Development Opportunities

PHP Software Developer

Job Summary:

Software Developer will work collaboratively with the development team and other departments designing and developing new products and maintaining and/or updating existing products. Projects will include both team related and self-contained projects.

 

Essential Duties and Responsibilities:

 

  • Analyzes the performance of hardware and software interfaces and identifies alternatives for optimizing the usage of computer resources.
  • Applies generally accepted programming standards and techniques to assure efficient program logic and data manipulation.
  • Participates in designing, coding, testing, debugging, configuring, and documenting operating systems and software.
  • Provides assistance and routine consultation to users in the development of operating systems and software.
  • Implements tools and facilitates text formatting and file conversion and transfer.
  • Acts as liaison with manufacturers and vendors of software and application products, especially with regard to problem diagnosis and resolution.
  • Plans and executes software version upgrade releases and custom interfaces.

 

Qualifications:

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must have 3+ years of experience of development experience
  • Must be experienced in PHP
  • Extensive knowledge working with Linux
  • Familiar with relational databases
  • PERL, LAMP, SQL
  • Python, C++, C Sharp, JAVA experience a plus
  • B.S. in Computer Science or related field preferred
Apply Now

Technical Support Opportunities

All positions are currently filled.

Accounting and Finance Opportunities

All positions are currently filled.